Last Updated: September 9, 2026
To support delivery of our Services, UNTU, Inc. (“UNTU”, “Company”, “we”, “us”, or “our”) engages third-party service providers and corporate affiliates to act as Subprocessors. These entities may have access to and process certain customer personal data to perform specific infrastructure, administrative, and processing functions.
Before engaging any Subprocessor, UNTU conducts a security and privacy assessment to ensure they maintain robust technical and organizational measures to safeguard data in accordance with applicable laws, including the GDPR and US state privacy regulations.
1. External Infrastructure Subprocessors
These subprocessors provide foundational cloud hosting, networking, and data storage infrastructure for our SaaS platforms and systems.
| Subprocessor | Purpose | Entity Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud Infrastructure, Hosting, and Storage Services | USA |
2. Payments, Billing & Financial Operations
These subprocessors process payments, subscription management invoices, and billing data for our customer transactions.
| Subprocessor | Purpose | Entity Location |
|---|---|---|
| Chargebee | Subscription Management and Billing Lifecycle Execution | USA |
| PayPal | Financial Transaction Processing and Merchant Services | USA |
| Stripe | Payment Gateway Processing and Merchant Services | USA |
3. Customer Support & Relationship Management (CRM)
These subprocessors assist our customer success and sales teams in managing service communications, live chat, and support ticket resolutions.
| Subprocessor | Purpose | Entity Location |
|---|---|---|
| Intercom | Live Customer Chat, In-App Support, and Communication Systems | USA |
| Pipedrive | Customer Relationship Management (CRM) and Pipeline Tracking | USA |
| Wootric | Customer Satisfaction (CSAT) Survey Metrics and Analytics | USA |
4. Notifications, Marketing & Workflow Integrations
These subprocessors handle transaction-related system communications, system marketing distributions, and programmatic process automated integrations.
| Subprocessor | Purpose | Entity Location |
|---|---|---|
| Mailchimp / Mandrill | Marketing Outreach, Newsletter Blasts, and Transactional Email Routing | USA |
| Zapier | Automated Cloud Workflow Operations and System Component Integration Parsers | USA |
5. Professional Advisers
In specific circumstances, data may be accessed by regulated professionals acting as processors or joint controllers to ensure legal and corporate compliance.
| Provider Category | Purpose | Location |
|---|---|---|
| Lawyers, Bankers, Auditors, and Insurers | Corporate Advisory, Accounting, Consultancy, and Risk Audits | USA, Singapore |
6. Corporate Affiliates
Personal Data may be shared internally with our affiliate entities acting as joint controllers or processors to distribute engineering, system admin, and corporate service support.
| Entity Name | Primary Processing Operations | Country of Incorporation |
|---|---|---|
| UNTU, Inc. Affiliates | System Administration, Technical Infrastructure Engineering | USA, Singapore |
7. Updates to this List
Our business operations change periodically, and we may add or remove subprocessors from this document. We recommend checking back regularly. If you have any inquiries regarding our subprocessors or wish to receive formal notifications of changes, please contact us at:
support@untubiz.com
Attention: Data Protection Officer / Privacy Team