SaaS Subscription Agreement

Last Updated: September 9, 2026

This SaaS Subscription Agreement (“Agreement”) is entered into by and between UNTU, Inc. (“Company”, “we”, “us”, or “our”) and the entity or individual accessing, purchasing, or using the Services (“Customer”, “you”, or “your”).

By executing an Order Form, checking an "I Accept" box, or otherwise accessing or using our SaaS platforms (including D-Email SaaS, SAYMON SaaS, or server management dashboards), you agree to all the terms of this Agreement. If you are entering into this Agreement on behalf of a company, you represent that you have the authority to bind that entity.

1. Definitions

  • “SaaS Services” means the cloud-based software-as-a-service applications provided by UNTU, Inc. as specified in an applicable Order Form or account dashboard.
  • “Customer Data” means all electronic data, information, text, or materials uploaded, stored, or processed by the Customer or its Authorized Users within the SaaS Services.
  • “Authorized User” means an employee, contractor, or representative of the Customer who is authorized to access the SaaS Services via unique login credentials.
  • “Order Form” means the online checkout page, interface selection, or formal document detailing the subscription tier, fees, and initial term length.

2. Subscription Licenses and Access

2.1 License Grant

Subject to the terms of this Agreement and the timely payment of fees, Company grants Customer a non-exclusive, non-transferable, revocable, limited-term right to access and use the SaaS Services solely for Customer’s internal business operations.

2.2 Access Restrictions

Customer shall not, and shall not permit any third party to:

  • Reverse engineer, decompile, or disassemble the SaaS Services.
  • Copy, modify, or create derivative works based on the platform infrastructure.
  • Rent, lease, resell, or exploit the SaaS Services for timesharing or service bureau purposes.
  • Bypass or breach any security device or protection used by the SaaS Services.

3. Customer Data & Privacy

3.1 Ownership of Customer Data

As between the parties, Customer retains all right, title, and interest in and to all Customer Data. Customer grants Company a worldwide, limited-term license to host, copy, transmit, and display Customer Data solely as necessary to provide, maintain, and troubleshoot the SaaS Services.

3.2 Data Protection

Each party agrees to handle data in compliance with our Privacy Policy and Data Processing Terms. Company implements industry-standard administrative, physical, and technical safeguards designed to secure Customer Data against unauthorized access or disclosure.

4. Fees, Billing, and Taxes

4.1 Subscription Fees

Customer agrees to pay all fees specified during registration or outlined in an Order Form. Except as otherwise specified, billing is recurring, payment obligations are non-cancelable, and fees paid are non-refundable.

4.2 Payment Authorization

By providing payment card or corporate account details, Customer authorizes Company to charge all fees to its third-party billing processors (e.g., Chargebee, Stripe, PayPal) automatically on the recurring anniversary date of the subscription tier (monthly, annually, or otherwise selected).

4.3 Non-Payment and Suspension

If any recurring payment fails or is overdue, Company reserves the right to suspend access to the SaaS Services upon five (5) days' written notice until all outstanding amounts are paid in full.

5. Term and Termination

5.1 Term and Auto-Renewal

This Agreement starts when Customer creates an account or submits an Order Form and continues for the initial subscription term. Subscriptions auto-renew automatically for consecutive terms of equal duration unless either party provides notice of non-renewal prior to the end of the current billing cycle.

5.2 Termination for Cause

Either party may terminate this Agreement for cause upon thirty (30) days' written notice if the other party materially breaches this Agreement and fails to cure the breach within that period.

5.3 Data Retrieval Upon Termination

Upon expiration or termination of this Agreement, Customer’s right to access the SaaS Services immediately ceases. Company will make Customer Data available for download for a standard period of thirty (30) days following termination, after which it will be permanently deleted from active hosting arrays.

6. Warranties and Disclaimers

6.1 Company Warranty

Company warrants that the SaaS Services will operate in substantial conformity with standard operational documentation under regular deployment parameters.

6.2 Disclaimer

EXCEPT AS EXPLICITLY PROVIDED HEREIN, THE SAAS SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7. Indemnification

Customer shall defend, indemnify, and hold harmless Company against any claims, losses, liabilities, costs, or damages arising out of or relating to:

  • Customer’s use of the SaaS Services in violation of this Agreement.
  • Claims that the Customer Data infringes the intellectual property or privacy rights of a third party.

8. Limitation of Liability

IN NO EVENT SHALL EITHER PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT, OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER HEREUNDER IN THE TWELVE (12) MONTHS PRECEDING THE FIRST INCIDENT GIVING RISE TO LIABILITY.

9. Miscellaneous

9.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United States and the State of company incorporation, without reference to conflict of laws principles.

9.2 Entire Agreement

This Agreement, along with the Privacy Policy, Terms of Service, and Data Processing Terms, constitutes the entire consensus between the parties regarding the SaaS platform subscriptions and supersedes all prior written or oral arrangements.

10. Contact Information

Inquiries, notifications, or formal termination statements regarding subscription licenses must be directed to:
support@untubiz.com
Attention: SaaS Contracts / Billing Team